About Us / Terms and Conditions

  1. Pricing quoted is valid for 7 days unless otherwise stated.
  2. All orders are shipped FOB Santa Clara. Our standard carrier is Federal Express. Freight charges will be added to your invoice. We can ship freight collect on a carrier of your choice when provided with your carrier account number.
  3. Any refused shipment will be assigned a 15% restocking charge.
  4. For any short ships, wrong product received, or other related problems, please contact 1-800-531-4378 within 2 days of receipt.
  5. VirtualArmor will accept the return of factory sealed product within 30 days with a 15% restocking charge. A Return Material Authorization (RMA) number is required for all returns.

    To request a RMA please fill out the RMA form and return via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fax to 720-528-7919.

    A representative will verify your information and issue a RMA number. All return freight charges and insurance must be prepaid. The RMA number must be clearly displayed on the outside of the package. A credit memo will be issued to your account upon receipt and inspection of the goods.